RSI Queue
Latest News
MAF Carrefour selects the best QMS product in the region to cater to their highly crowded fishery and butchery section.
25 Jan 2017
Carrefour offers extremely good quality products at a very reasonable prices at their fishery and butchery section. This invites a lot of human traffic flowing throughout the day which resulted in the need of a high end and robust system for managing the customer flow. MAF Carrefour floated a region wide tender and have chosen RSI Queue Management system was chosen as a solution to all their problems and requirements.
SEWA hires RSI Concepts to design the State of art Queue management system for catering their customers across all service centers
05 Feb 2017
SEWA being a utility service provider in the emirates of Sharjah receives a lot of audience visiting different service centers for availing new registrations, payments and other services. SEWA was looking for a system which could integrate seamlessly integrate to their core business application and enable the flow of information across all the systems. After several rounds of evaluations and from a list of competent QMS products in the region, SEWA zeroed their choice to RSI QMS.
RSI Queue nailed it in the final round to win Sharjah City Municipality implementation
20 Mar 2017
Sharjah Municipality is one of the biggest department in the emirate of Sharjah which receives nearly half a million visitors in their branches across the emirate. Being one of the major government department which does the contracts attestation for housing, it becomes an obvious place for receiving a high foot fall at all times.Sharjah municipality wanted a QMS system which provides the visitors an ability to perform all queue system functions through their official portal and mobile application such as booking a virtual ticket before arriving at the premises, getting real time status of their turn and then submitting customer feedback after their turn is served. RSI Queue provides a customized solution which was tailor made to meet the specific needs of the Municipality
Hamriah free zone chooses RSI Queue for streamlining their customer flow
25 May 2017
Hamriyah Free zone is one of the prominent free zones across the UAE. Its economical and high classes services attract a lot of investors. The investors tend to visit different departments in the free zone for availing different services. Hamriyah free zone was looking for a system which can streamline the flow of the visitors from the time they enter the premises , move on from department to department and finally exit the premise with a happy and satisfied level of services. RSI Queue was chosen to define a custom work flow integrated to the core business applications which works on the basis of customer type , segment and category and defines a personalized work flow for each visitor. This lead to a much more smooth customer flow and a higher level of satisfaction for the investors.
Health point hospital Abu Dhabi implemented RSI Queue for catering to their elite class visitors
23 Aug 2017
Health point hospital Abu Dhabi is one of the more high end hospital and belongs to the famous Mubadala group. Health point mostly caters to the high end VIPs and locals and hence is bound to provide the best of the services in all aspects and areas. After a country wide tender RSI Queue was chosen for implementation due to its advanced and personalized and customer focused features.
Mubadala chooses rsi queue once again
25 Sep 2017
After successful implementation of rsi queue at health point, mubadala has yet again chosen rsi queue for implementation at their sister company, capital health screening center. CHS provides blood and medical screening checkups mandatory for visa services and as a result is a place that receives a lot of foot fall. Rsi queue has been implemented to cater to the high number of visitors on daily basis and provided them a smooth flow from the different departments and sections which the visitor needs to go through for their screening activity.
SDTPS chooses RSI queue for providing their visitors with a highly sophisticated Mobile based Queue Management System
15 Oct 2017
SDTPS is the main department in the emirate of Sharjah which is responsible for approving any kind of constructions and infrastructure work, this makes it a favorite place for the contractors to visit for their necessary approvals for each project. The visitors were frustrated due to high waiting time and used to spent most of their day at the department availing services. RSI queue gave a full mobile based queue management system for the customers which facilitated taking virtual tickets issuance, getting real time status of your turn on the mobile application and only visiting the premises once your turn is approaching. This reduced the waiting time in the queue drastically and hence improved customer service.
Noor Bank choose RSI Queue for implementation at all their branches
19 Nov 2017
Noor Bank is a semi government bank and has branches all across the countries. Their requirement was to have a centralized system which can be administered, managed and monitored from their head office. The IT department wanted to ensure to have a system that can be managed from a central location with an ease of without visiting the branches and the Top management was interested in monitoring their branches from the head office itself. RSI Concepts provided a solution to their problems by providing a customized and centrally installed RSI queue management system which caters to the business needs of all user groups involved and associated with the system.
Engaging customer experience
With every device
Drive down the road or walk into a restaurant or head to an airport or go to school – you will find digital signage everywhere but we have to pay to have our advertisement occupy a time slot
